Privacy Policy

1. Introduction

C U FLY Overseas Consultants ("we", "our" or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, interact with our advertisements, or submit an enquiry through our website, Facebook, Instagram or Meta Instant Forms.

2. Information We Collect

We may collect the following information when you contact us or submit an enquiry:

• Full name
• Phone number and email address
• Preferred study destination and intended intake
• Educational qualifications and study preferences
• Other information you voluntarily provide when requesting our services

If you proceed with our consultancy services, we may collect additional documents and information required for admissions, application processing or immigration-related assistance.

3. How We Use Your Information

We may use your information to:

• Respond to your enquiries and contact you about our services.
• Provide study-abroad counselling and university admission guidance.
• Assist with student visa applications, Statement of Purpose (SOP) preparation and visa-related guidance.
• Assist with work permit and employment-related immigration applications, including document preparation, application guidance and submission support where applicable.
• Provide guidance and assistance with Permanent Residency (PR) applications, including eligibility assessment, documentation, application preparation and related immigration processes.
• Assist with visitor/visit visa applications, including document preparation, application guidance and submission support where applicable.
• Provide immigration and visa consultation based on the information and documents you provide.
• Review and organize documents such as passports, educational records, employment records, financial documents and other information required for the services you request.
• Communicate with you regarding application status, additional documentation, appointments, deadlines and other service-related matters.
• Share relevant information about our services, consultations and application processes.
• Improve our services and manage our business operations.
• Maintain records relating to consultations, applications and services provided.
• Comply with applicable legal, regulatory and administrative requirements.

We will use your information only for purposes relevant to your enquiry and the services you request, and as otherwise permitted or required by applicable law.

4. Facebook and Instagram Lead Forms

If you submit your details through a Facebook or Instagram advertisement or Meta Instant Form, the information you provide may be received by C U FLY Overseas Consultants.

We use these details to respond to your enquiry and provide relevant study-abroad, work permit, Permanent Residency (PR), visit visa and other overseas immigration consultancy services. Submitting a form does not guarantee admission, a visa, work permit, PR or any other outcome.

Meta may separately process your information in accordance with its own privacy policies and terms.

5. Sharing of Information

We do not sell your personal information.

We may share relevant information with service providers who help us operate our business, such as website, customer-management or communication service providers, where necessary.

If you request assistance with university applications or related services, we may share relevant information with universities, educational institutions, authorised representatives or other relevant parties only where necessary for the requested service and with appropriate authorisation or consent.

We may also disclose information when required by applicable law.

6. Data Storage and Security

We take reasonable steps to protect your personal information against unauthorised access, loss, misuse or disclosure.

Access to personal information is limited to people who need it for relevant business purposes. However, no method of electronic storage or transmission can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to respond to enquiries, provide requested services, maintain relevant business records and meet applicable legal obligations.

When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable legal requirements.

8. Your Privacy Rights

Subject to applicable law, you may request access to, correction of or deletion of your personal information. You may also request that we stop sending promotional communications.

To make a request, contact us using the details provided below. We may need to verify your identity before processing your request.

9. Cookies and Third-Party Services

Our website may use cookies or similar technologies to support website functionality and understand website usage. Third-party services, including advertising and analytics providers, may also process information according to their own privacy policies.

Where required, we will provide appropriate information and choices regarding cookies and similar technologies.

10. External Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of external websites. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or wish to request access, correction or deletion of your personal information, please contact us:

We will review and respond to privacy-related requests in accordance with applicable law.